Meet the Team header

Meet the Team

Gregg Humble

Gregg Humble

CTC, President

Gregg, President of Humble Travel, happily shared his childhood with the travel industry. As the son of the founder of the agency, he accompanied his parents on many exciting trips, including a trip around the world! Now that he is at the helm of Humble Travel, he has engineered the successful growth and expansion of the company for the 21st century. Clients benefit from his extension knowledge of destinations around the globe, and value his ability to create the perfect itinerary, no matter how complicated.

Recent Travels:  Italy (Florence, Cinque Terre, Lake Como), London, France/Provence, Greece, Turks and Caicos, Peru/Machu Picchu & Lake Titicaca, Palm Springs, New Orleans, New England cruise (Boston to Montreal

Certifications/Specialties:  Certified Travel Counselor, river cruises, leisure groups 

Arlene Humble

Arlene Humble

Vice President

Arlene, Vice President of Humble Travel, has over 35 years of experience in the travel industry, and has an extensive list of favorite destinations.  She specializes in corporate incentives, group travel, and complicated itineraries to anywhere in the world.  She has a vast network of contacts around the globe from her many years of personal interaction with travel partners in the VIRTUOSO luxury travel network.  Clients recognize the special touch she adds to travel planning – often from personal experience.

Recent Travels:  Italy (Florence, Cinque Terre, Lake Como), London, France/Provence, Greece, Turks and Caicos, Peru/Machu Picchu & Lake Titicaca, Palm Springs, New Orleans, New England cruise (Boston to Montreal)

Certifications/Specialties:  corporate incentives, art and wine tours, cruises

Bonnie Humble

Bonnie Humble

CTC, Founder & Travel Advisor

Since Bonnie founded Humble Travel in 1961, she has been an integral part of the enormous growth and expansions of the travel industry. Due to her foresight, Humble Travel has bragging rights as a “founding member” of the luxury travel network VIRTUOSO. Over her long career, Bonnie has escorted hundreds of groups to destinations around the world.  She has been almost everywhere, including Easter Island, a visit to Nepal and lunch with Sir Edmund Hillary, and a very fast flight from New York to London on the Concorde. In recent years she and Bob have escorted European River Cruises and Virtuoso Mediterranean Cruises. Her two granddaughters have each cruised with her a couple of times on these departures. Bonnie is now usually in the office 1:00 PM to 4:00 PM daily and Bob is retired. 

Recent Travels:  Fall Foliage Cruise Boston to Montreal.

Certifications/Specialties:  Too numerous to mention.


Annie Humble-Gougler

Director of Operations & Travel Advisor

As Arlene and Gregg’s daughter, Annie is third-generation Humble Travel.  She has been with the agency for 10 years, and is the Office Manager of the Cedar Falls office, in addition to being a busy Travel Advisor.  In 2012 she was recognized by the industry with Travel Agent Magazine’s “Top 30 Under 30 Agent” award.   Annie loves the feedback from happy clients who actually “glow” when they talk about their travels.   And there is a reason for their satisfaction – Annie’s attention to detail is legendary – she designs complicated European itineraries, large corporate incentive meetings, destination weddings, romantic travel, and just about everything else.

Recent Travels:  New England cruise Boston to Montreal, Key West, European river cruise, Greek Isles cruise.

Certifications/Specialties:  Corporate Incentives, Jamaica Specialist, Sandals Specialist, Destination Wedding and Honeymoon Specialist. 

Nominated/Honorable Mention: Waterloo-Cedar Falls Courier “Best of the Best” Travel Agent.  

Kristen Elfritz

Kristen Elfritz

AGENCY MANAGER & Executive Travel Assistant to Arlene Humble- Cedar Falls

Kristen attends to every detail for her clients with a passion that she honed early in her career while working in Nashville for a company representing top musicians. Since then, Kristen’s own talents have made her a top Travel Advisor. In 2017, she was named by Travel Agent Magazine as a “Top 30 Under 30” Agent. As Humble Travel’s Office Manager in Cedar Falls and Assistant to agency owner Arlene Humble, Kristen wears many hats. And she wears them all with style – she is always available to advise a coworker or team with Arlene to work on complicated itineraries for top clients. 

Recent Travels:  Azamara cruise (Barcelona to Rome), Windstar cruise (Eastern Caribbean), Maui Virtuoso Study Tour

Certifications/Specialties:  Hawaii Destination Specialist, romantic travel, family travel

Roxanne O'Bryon

Roxanne O'Bryon

Travel Advisor

Roxanne loves it when a client starts the conversation with “I have wanted to take this trip for so long”.  She works closely with her travelers to ensure that the trip goes beyond expectations! She has helped many types of groups, including multi-generational family groups as well as friend groups. She uses her own experience to ensure that travelers of every age return home saying it was an “amazing” trip.

Roxanne’s expertise includes land and sea adventures in Alaska, luxury rail in the Canadian Rockies, European River Cruising, as well as Caribbean resorts and cruising. She strives to ensure that clients receive detailed suggestions during the planning process and fabulous itineraries – for honeymoons, anniversaries, or any occasion. She is looking forward to active experiences in the following destinations: Costa Rica, Hawaii, Croatia, Jamaica, and Thailand.

Recent Travels:  Alaska cruise and land tour, Italy, Canadian Rockies, Rhine River Cruise

Certifications/Specialties:  Alaska, European River Cruising, Canadian Rockies, Ireland, Hawaii, Jamaica, Cruise Specialist

Nancy Nora

Group Travel Assistant

Nancy is an Assistant to owner Arlene Humble, with a special emphasis on group travel. She has experience with groups including corporate incentives, leisure, and charitable groups. She has coordinated trips to Italy, France, Mexico, the Bahamas, and within the US. In addition, Nancy has traveled extensively in Europe and the US, always with an eye for what will interest clients. She likes history and art, and has a knack for working with Virtuoso travel partners to create unique and personalized itineraries for clients.

Recent Travels:  Italy (Venice, Tuscany & Italian Riviera), Norwegian Fjords cruise, Rhine River cruise (Amsterdam to Basel), London, Santa Fe, San Diego, New York City, Washington, DC. 

Certifications/Specialties:  Spain, AMA Waterways, Avalon Waterways

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Katie Elfritz

Travel Advisor

Katie has chosen to join her sister Kristen, Office Manager of Humble Travel’s Cedar Fall’s office, in an exciting and rewarding travel career. Katie is a native of the Cedar Valley and graduated in 2018 from Iowa State University with a degree in psychology. Her personal travel experiences include the beaches of Cozumel, Jamaica, the Dominican Republic and Hawaii, as well as the sights and sounds of London and Amsterdam. She currently works remotely serving our Des Moines area clients and beyond. Over time she has established solid relationships with Virtuoso travel partners around the world and has begun developing a loyal clientele who value her inspiring ideas and ability to make travel dreams a reality.

Recent Travels: Las Vegas, New York City, Hawaii, Jamaica, Mexico, Amsterdam, London

Certifications/Specialties: AMAWaterways, Crystal Cruises, Vancouver Tourism, Rocky Mountaineer


Lexi Yost_2018

Lexi Yost

Travel Assistant

Lexi is an Assistant to Office Manager/Travel Advisor Annie Humble-Gougler. She arrived at Humble Travel with a passion for history and experiencing new cultures, and was quickly immersed in helping Annie with complicated itineraries around the world. She is adept at all the fine touches that truly make a trip a great success – like ensuring that transfers and excursions are perfectly scheduled, hotels are expecting you when you walk through the door, and you have the seating you prefer on your flights. Lexi loves helping clients experience the uniqueness of people and cultures around the world, hoping that her travelers will return home appreciating the similarities we all share. 

Recent Travels:  Haiti, Detroit, Israel, Ireland, New York City

Certifications/Specialties:  Holland America Specialist, Jamaica Specialist, Certified AM Resorts Master Agent, Spain Specialist

Jean Ann Flanscha

Travel Assistant & Marketing Concierge

Jean Ann is the friendly face that greets clients when they arrive at our Cedar Falls office.  She is truly a key member of our Humble Travel team – she puts her decades of office experience to use for our staff every day!  She handles the invoicing for the independent affiliates of Humble Travel, as well as the advisors in the office, as needed. She assists with marketing efforts, event planning and is the main contact for donation requests. Clients enjoy chatting with her about their upcoming or past trips and know that she will competently handle their inquiries.   Like everyone at Humble Travel, Jean Ann loves to travel, and has experience visiting exciting destinations in the US and abroad. 

Recent Travels: Ireland, France (Paris), Florida, Tennessee, Washington D.C, Colorado, New York City 

Joyce Trewin

Joyce Trewin


Joyce has been a crucial member of the Humble Travel for 18 years, working behind the scenes in the Accounting Department. She ensures that all the numbers at Humble Travel run smoothly for clients and employees. Of course, she shares a love of travel, and always finds inspiration in seeing and exploring new places.

RECENT TRAVELS:  Alaska, Cancun, Las Vegas, Hawaii, Ireland

Wendy Thompson

Wendy Thompson

An independent affiliate of Humble Travel Service

Wendy always strives to turn travel dreams into wonderful realities for her clients. This could be a month-long honeymoon in Europe or a last minute culinary tour in Cuba (both actual trips she has designed for clients). Wendy loves the joy of anticipation that she shares with clients during travel planning and enjoys the process of discovering clients’ likes and dislikes, interests, etc. She refines this information to create the perfect itineraries for her travelers.

Recent Travels: Rhine river cruise (Germany, France, Switzerland), Dominican Republic, Montreal & Quebec City, Caribbean cruise

Certifications/Specialties: Sandals Specialist, AM Resorts Specialist, Dominican Republic, Hawaii Destination Specialist.

Mardi Burmeister

Mardi Burmeister

An independent affiliate of Humble Travel Service

Mardi came to the travel industry following a career in event planning, so she understands all about client expectations and the importance of being detail-oriented. Mardi’s clients now benefit from her background, as she puts her past experience to use planning special trips for honeymooners, families, empty nesters, and all types of travelers. Whether they are looking for a weekend in New York City or want to cross the International Date Line and vacation in New Zealand, Mardi will design an itinerary that is perfectly matched to your interests and budget.

Recent Travels:  Alaska cruise, Mediterranean cruise (Barcelona to Nice), Switzerland, Austria, Colorado, Arizona, Florida

Certifications/Specialties:  Sandals Specialist, Aussie Specialist, AM Resorts Master Agent, Jamaica Travel Specialist, Switzerland, Ireland

Annelie Heinen


Annelie brings to Humble Travel a special expertise with Disney travel - she has personally experienced Disney World, Disneyland and Disney cruises! She then went on to enhance her firsthand knowledge by working towards earning the “Disney Specialist” certificate. So, for first timers, or those interested in expanding their Disney travels, Annelie is poised to share her passion, help navigate the many options, and create a “magical” itinerary. In addition to Disney, Annelie has traveled extensively in the US, including numerous in-depth trips to Hawaii, and a special journey to Alaska. She made her first international trip to England in 2008, and since then has visited ten countries, increasing her ability to design wonderful vacation itineraries in many of the world’s top destinations. Annelie loves to help clients cultivate their perfect vacation experience, whether it be a magical family vacation, a romantic couples escape, or a memory-making multigenerational trip. 

Recent travels: Disney World, Disneyland, Disney Cruises, Bahamas, Hawaii, Ireland, Germany, Mediterranean Cruise (Spain, France, and Italy), Colorado, and Virginia.

Certifications/Specialties: Disney Specialist