Meet the Team header

Meet the Team

Gregg Humble

Gregg Humble


Gregg, Co-Owner of Humble Travel, happily shared his childhood with the travel industry. As the son of the founder of the agency, he accompanied his parents on many exciting trips, including a trip around the world! Now that he is at the helm of Humble Travel, he has engineered the successful growth and expansion of the company for the 21st century. Clients benefit from his extension knowledge of destinations around the globe, and value his ability to create the perfect itinerary, no matter how complicated.

Recent Travels: Feb. 2022 - Long Boat Key, FL; Apr. 2022 - Hilton Head Island, SC; Aug. 2022 - Las Vegas, NV; Nov. 2022 - Playa del Carmen, Mexico; Jan. 2023 - San Francisco, CA; Feb. 2023 - Anguilla, A British Overseas Territory in Eastern Caribbean

Certifications/Specialties:  Certified Travel Counselor, river cruises, leisure groups 

Arlene Humble

Arlene Humble


During her 35+ years in the travel industry, Arlene has seen many changes, but not even a global pandemic could diminish her passion for travel! Arlene still gets at a thrill visiting each new destination and she is excited to share her experiences with clients. Over the years, Arlene has zigzagged the globe - from the major European capitals to Victoria Falls. She has developed an expertise in "Groups and Incentives" markets (groups have ranged from 10 to 500 travelers!) and they have met in places from Las Vegas to Mexico to the Caribbean and Europe. Whether it's a special dream vacation for two or a large corporate meeting, Arlene is energized to create exciting post-COVID travel and looks forward to putting her experience to work for you!

Recent travels: Thailand (Bangkok, Chang Rai, Chang Mai, Koh Samui); Rhine river cruise (Amsterdam to Basel), South Africa and Victoria Falls, Italy (Florence, Cinque Terre, Lake Como), London, France (Provence), Greece, Turks and Caicos, Peru (Machu Picchu and Lake Titicaca), Palm Springs, New Orleans, New England cruise (Boston to Montreal), Caribbean cruise (St. Kitts, St. Johns, Antigua, St. Lucia, Guadeloupe, Bequia); Long Boat Key, FL; Hilton Head Island, SC; Las Vegas, NV; Playa del Carmen, Mexico; San Francisco, CA; Anguilla, A British Overseas Territory in Eastern Caribbean 

Certifications/Specialties: corporate incentives, art and wine tours, river and ocean cruises

Bonnie Humble

Bonnie Humble

CTC, Founder

Since Bonnie founded Humble Travel in 1961, she has been an integral part of the enormous growth and expansions of the travel industry. Due to her foresight, Humble Travel has bragging rights as a “founding member” of the luxury travel network VIRTUOSO. Over her long career, Bonnie and husband, Bob, have escorted hundreds of groups to destinations around the world. Her two granddaughters have joined her to co-host a couple sailings to Europe. Bonnie has been almost everywhere, including Easter Island, a visit to Nepal and lunch with Sir Edmund Hillary, and a very fast flight from New York to London on the Concorde.

Recent Travels:  Fall Foliage Cruise Boston to Montreal

Certifications/Specialties:  Too numerous to mention.

Annie Humble-Gougler

Director of Operations & Travel Advisor

As Arlene and Gregg’s daughter, Annie is third-generation Humble Travel. She has been with the agency for 12 years, and is the Office Manager of the Cedar Falls office, in addition to being a busy Travel Advisor. In 2012 she was recognized by the industry with Travel Agent Magazine’s “Top 30 Under 30 Agent” award. Annie loves the feedback from happy clients who actually “glow” when they talk about their travels. There is a reason for their satisfaction – Annie’s attention to detail is legendary – she designs complicated European itineraries, large corporate incentive meetings, destination weddings, romantic travel, and just about everything else.

Recent Travels: New England cruise Boston to Montreal, Key West, European river cruise, Greek Isles cruise, Mexico

Certifications/Specialties: Corporate Incentives, Jamaica Specialist, Sandals Specialist, Destination Wedding and Honeymoon Specialist

Nominations & Leadership:
-Waterloo-Cedar Falls Courier “Best of the Best” Travel Agent
-Board member Cedar Falls Tourism and Visitors Bureau
-Member of Delta Vacations Council of Emerging Leaders

Jean Ann Flanscha

Agency Manager & Marketing

Jean Ann is the friendly face that greets clients when they arrive for their appointments at our Cedar Falls office. She is a key member of our Humble Travel team – she puts her decades of office experience to use for our staff every day! She handles the invoicing for the entire Humble Travel team. She assists with marketing efforts, event planning, and is the main contact for donation requests. Clients enjoy chatting on the phone with her about their upcoming or past trips and know that she will handle their inquiries. Like everyone at Humble Travel, Jean Ann loves to travel, and has experience visiting exciting destinations in the US and abroad.

Recent Travels: Ireland, France (Paris), Florida, Tennessee, Washington D.C, Colorado, New York City, Danube River Cruise (Hungary, Slovakia, Austria, Germany)

Marnie Wilkes

Assistant Manager & Travel Advisor

Marnie specializes in warm destinations – Mexico, Jamaica, Costa Rica, Dominican Republic, Belize, Hawaii. She loves working with couples and families to design vacations for special occasions like honeymoons, birthdays, anniversaries, or for any reason at all.  Marnie has in depth knowledge of the resorts and things to do in these popular destinations, and can advise clients based on their individual likes and dislikes. As an added value, Marnie always offers her clients the option to discover “what the destination is about”. This means exploring the Mayan Ruins or the UNESCO World Heritage Site that is nearby.

Recent Travels:  Italy, Mexico, Las Vegas, Florida, Costa Rica

Certification/Specialties: Hawaii Islands Specialist, Costa Rica, Belize, Mexico, Dominican Republic, Jamaica

Nick Harmon

Travel Advisor

Nick joined Humble Travel after graduating from the University of Northern Iowa with a degree in “Recreation, Tourism and Non-Profit Leadership”. During his senior year he participated in a study abroad program in Florence and was able to travel extensively in Italy, Croatia, Czech Republic, and Malta. His extended family in the Czech Republic have provided him with multiple occasions to visit the beautiful city of Prague. Clients enjoy the enthusiasm and thoroughness that Nick brings to travel planning.

Recent Travels: Italy, Croatia, Greece, Dominican Republic, Hawaii, Scotland, St. Lucia, Grenada and multiple cruises.  

Nancy Nora

Travel Advisor

Nancy is an Assistant to owner Arlene Humble, with a special emphasis on group travel. She has experience with groups including corporate incentives, leisure, and charitable groups. She has coordinated trips to Italy, France, Mexico, the Bahamas, and within the US. In addition, Nancy has traveled extensively in Europe and the US, always with an eye for what will interest clients. She likes history and art, and has a knack for working with Virtuoso travel partners to create unique and personalized itineraries for clients.

Recent Travels:  Italy (Venice, Tuscany & Italian Riviera), Norwegian Fjords cruise, Rhine River cruise (Amsterdam to Basel), London, Santa Fe, San Diego, New York City, Washington, DC, Poland, Prague, Paris, Bordeaux, Florida

Certifications/Specialties:  Spain, AMA Waterways, Avalon Waterways, Southwest Germany

Karissa Kleve

Travel Assistant

Karissa grew up in Spillville – a charming town nestled in the beautiful hills of northeastern Iowa.  She came to Humble travel as a recent graduate of the University of Northern Iowa where she majored in Interactive Digital Studies.  Her travel experience includes a family project of visiting every Major League Baseball stadium - she only has a few left to see and the two New York City stadiums are among her favorites!  Karissa brings enthusiasm and attention to detail to her role as Travel Assistant to Annie Gougler, Office Manager and Travel Advisor.  

Recent Travels: New York City, San Francisco, Seattle, Philadelphia, Nashville, Washington DC, Bahamas, Alaska and Costa Rica

Taylor Pilipchuk

Travel Assistant

Taylor joined the Humble Travel team in 2022 as an Assistant to Arlene Humble, Vice President of Humble Travel. She brings with her a love of travel and over 12 years of industry experience, including working with corporate groups and athletic team travel. Taylor's knowledge of air travel includes arranging private charters for groups of all sizes. Her organizational skills and attention to detail are a great asset when working with Humble Travel's clients in both the leisure and corporate markets. Outside of work, Taylor also has a busy life with her husband Nick and their four children.

Recent travels: Greece, Ireland, Iceland, Hawaii, Mexico, France, Australia, California, Florida, Colorado, Montana

Lois Berger

Travel Assistant

Lois Berger brings to Humble Travel decades of experience in the education field – first as an elementary educator, and then at the college level preparing future teachers for the classroom. As a Travel Assistant, Lois puts her “teacher” multi-tasking skills to excellent use to help both Management and Travel Advisors with many different important jobs. Her incredible attention to detail is perfect for this role! She provides support to our Travel Advisors with travel design, helps with marketing projects, and assists with office and accounting tasks.

Recent travels: Costa Rica, Mexico, Hawaii, Bahamas

Joyce Trewin


Joyce has been a crucial member of the Humble Travel for 22 years, working behind the scenes in the Accounting Department. She ensures that all the numbers at Humble Travel run smoothly for clients and employees. Of course, she shares a love of travel, and always finds inspiration in seeing and exploring new places.

Recent Travels:  Alaska, Cancun, Las Vegas, Hawaii, Ireland, Canada & New England cruise, Punta Cana

Specialties:  Accounting
Mardi Burmeister

Mardi Burmeister

An independent affiliate of Humble Travel Service

Mardi came to the travel industry following a career in event planning, so she understands all about client expectations and the importance of being detail-oriented. Mardi’s clients now benefit from her background, as she puts her past experience to use planning special trips for honeymooners, families, empty nesters, and all types of travelers. Whether they are looking for a weekend in New York City or want to cross the International Date Line and vacation in New Zealand, Mardi will design an itinerary that is perfectly matched to your interests and budget.

Recent Travels:  Alaska cruise, Mediterranean cruise (Barcelona to Nice), Switzerland, Austria, Colorado, Arizona, Florida, Ireland

Certifications/Specialties:  Sandals Specialist, Aussie Specialist, AM Resorts Master Agent, Jamaica Travel Specialist, Switzerland, Ireland

Wendy Thompson, WST TRAVEL LLC

An independent affiliate of Humble Travel Service

Wendy always strives to turn travel dreams into wonderful realities for her clients. This could be a month-long honeymoon, a last minute culinary tour, or even the FIFA World Cup in France! (All actual trips she has designed for clients). Wendy loves the joy of anticipation that she shares with clients during travel planning and enjoys the process of discovering clients’ likes and dislikes, interests, etc. She refines this information to create the perfect itineraries for her travelers.

Recent Travels: Rhine river cruise (Germany, France, Switzerland), Dominican Republic, Montreal & Quebec City, Caribbean cruise, Scotland, Ireland, Aruba, Australia, Italy

Certifications/Specialties: AM Resorts Specialist, Dominican Republic, Hawaii Destination Specialist.

Annelie Heinen, ACH Travel LLC


Annelie brings to Humble Travel a special expertise with Disney travel - she has personally experienced Disney World, Disneyland, and Disney cruises! She then went on to enhance her firsthand knowledge by working towards earing the "Disney Specialist" certificate. For first timers or those interested in expanding their Disney travels, Annelie is poised to share her passion, help navigate the many options, and create a "magical" itinerary. In addition to Disney, Annelie has traveled extensively in the US, including numerous in-depth trips to Hawaii and a special journey to Alaska. She made her first international trip to England in 2008 and since has visited ten countries, increasing her ability to design wonderful vacation itineraries in many of the world's top destinations. Annelie loves to help clients cultivate their perfect vacation experience, whether it be a magical family vacation, a romantic couples escape, or a memory-making multi-generational trip.

Recent travels: Disney World, Disneyland, Disney Cruises, Bahamas, Hawaii, Ireland, Germany, Mediterranean cruise (Spain, France, and Italy), France

Certifications/Specialties: Disney Specialist

Codi Ayers


Codi recently joined Humble Travel as an Affiliate Travel Advisor. She works from her home in the idyllic small town of Casey, Iowa, but her travels have taken her to exciting destinations including London, the Bahamas, Cancun, and many tropical cruise ports. During a successful career of over 20 years with the Pampered Chef, Codi developed strong customer service skills that she now puts to use working with her travel clients. She enjoys taking care of the all the details that are involved with designing complicated travel itineraries.


Katie Sir

An Independent Affiliate of Humble Travel Service

As the daughter of a flight attendant, Katie has adventure in her blood! Whether it’s backpacking through Bali, honeymooning in the Caribbean, or embracing the beauty around us with affordable domestic travel – Katie will bring the energy and passion to make your dreams a reality. Coming to us from a career of event coordinating and travel blogging, she won’t miss the details and prioritizes guiding you through the ins and outs of where you are going so you can arrive with maximum confidence. 

Specialties: Honeymoons, South America, Asia, and domestic getaways.