Join our team!
Humble Travel is always on the lookout for new employees who are passionate about selling travel.
Opportunities exist for both office-based Travel Advisors (Cedar Falls, IA) and Independent Contractors who work remotely (from US location). Experience preferred but not essential. Please fill out our online application listed below, and if deemed an appropriate fit our hiring manager will reach out to you.
Humble Travel Employment Application
Full-Time Travel Advisor- In Office
Humble Travel, a full-service travel agency in Cedar Falls, IA is looking for a passionate and dynamic individual with strong communication skills and travel experience. A successful candidate will understand the needs of our customers and work closely with them to create personalized itineraries. Must have organizational thinking skills, expertise with Microsoft Office, and an understanding of the travel industry.
A good candidate will have a willingness to learn new functions and to enhance existing skills, patience, and flexibility, and can multitask. Regular, dependable attendance and punctuality are required.
Office duties may include:
- Offer advice to clients on destinations.
- Follow up with clients about travel plans and make adjustments as needed, including coordinating with the client’s point of contact as the event approaches.
- Research fare and schedule information.
- Describe trips to clients and give details on any documents required, such as passports or visas.
- Make alternative arrangements if changes arise before or during the trip.
- Provide any and all relevant information, brochures and publications (guides, local customs, maps, regulations, events) to travelers.
- Invoice client reservations
- Provide client with final travel documents
- Familiarity with domestic and foreign travel destinations
- Time management skills
- Customer service and sales skills
- Organization skills
- Ability to work independently
- Communication skills
Training will be provided for learning the global distribution system (GDS), booking portals and client relationship management (CRM) software.
Seeking a candidate looking for full-time employment. Interested candidate may fill out our online application listed below.
Humble Travel Employment Application
Full-Time Travel Assistant- In Office
Are you a task master? Do you have a passion for travel? Humble Travel is looking to hire a full-time Travel Assistant to support the Director of Operations
Candidate must be a self-starter, have strong attention to detail, be extremely organized and have a strong ability to manage time and prioritize tasks. The ability to anticipate client and booking needs is necessary as well as performing job tasks. The Travel Assistant should be able to manage projects and adapt to the various needs of the business.
Duties include but are not limited to:
- Researching destinations
- Creating itineraries and trip proposals
- Preparing travel documents
- Invoicing
- Collecting payments
- Various booking tasks including hotel, individual air and group air ticketing
- Answer phone calls and direct them to the appropriate department or individual
- Greet visitors and provide them with necessary information
- General office duties such as answering the phone and greeting walk-in clients
- Collaborate with team members to ensure efficient workflow
- Coordinate projects and ensure deadlines are met
- Provide customer support and address inquiries or concerns
- Strong sense of professionalism
Qualifications:
- Previous experience working in an office environment is preferred
- Proficiency in using office software such as Microsoft Office
- Some travel experience preferred
- Excellent phone etiquette and strong communication skills
- Ability to coordinate projects and prioritize tasks effectively
- Strong customer service skills and ability to handle inquiries or complaints professionally
- Computer literacy and ability to learn new software quickly
Training on Humble Travel office systems and how to collaborate with our travel partners will be provided. Expertise in Microsoft Office is required. Some travel experience is preferred.
Seeking a candidate looking for full-time employment. Interested candidate may fill out our online application listed below.
